Southern Europe ISP — partial outage
Update - Update: the affected ISP proxy IP addresses in Rome and Athens remain unavailable. Replacement IP addresses are being prepared and affected customers' proxies will be transferred to them; some transfers are already under way. Proxy IP addresses that were working after 26 August are not affected and require no action. We will post a further update once the transfers are complete.
Aug 28, 2026 - 08:23 UTC
Identified - We have identified a partial outage affecting a specific set of ISP proxy IP addresses in Rome and Athens. The affected IP addresses stopped responding from approximately 14:00 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected.

Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed.

We will share further updates as the transfers progress.
Aug 26, 2026 - 15:44 UTC
Investigating - We are investigating degraded performance affecting some ISP proxy customers in Italy and Greece. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.
Aug 26, 2026 - 14:35 UTC
Uptime over the past 90 days. View historical uptime.
Residential API Operational
90 days ago
99.95 % uptime
Today
Residential Proxies US Operational
90 days ago
100.0 % uptime
Today
Residential Proxies EU Operational
90 days ago
100.0 % uptime
Today
Residential Proxies SG Operational
90 days ago
100.0 % uptime
Today
Residential Proxies JP Operational
90 days ago
100.0 % uptime
Today
Residential Proxies AU Operational
90 days ago
100.0 % uptime
Today
IPRoyal.com Website Operational
90 days ago
100.0 % uptime
Today
IPRoyal Customer Dashboard Operational
90 days ago
99.95 % uptime
Today
IPRoyal Depreceated API Operational
90 days ago
100.0 % uptime
Today
North America ISP Operational
90 days ago
94.94 % uptime
Today
North America DC Operational
90 days ago
97.45 % uptime
Today
Africa ISP Operational
90 days ago
100.0 % uptime
Today
Africa DC Operational
90 days ago
99.84 % uptime
Today
Asia ISP Operational
90 days ago
97.34 % uptime
Today
Asia DC Operational
90 days ago
99.98 % uptime
Today
Northern Europe ISP Partial Outage
90 days ago
97.46 % uptime
Today
Northern Europe DC Operational
90 days ago
99.98 % uptime
Today
Western Europe ISP Operational
90 days ago
95.68 % uptime
Today
Western Europe DC Operational
90 days ago
99.87 % uptime
Today
Southern Europe ISP Operational
90 days ago
97.49 % uptime
Today
Southern Europe DC Operational
90 days ago
99.97 % uptime
Today
Eastern Europe ISP Operational
90 days ago
99.9 % uptime
Today
Eastern Europe DC Operational
90 days ago
99.69 % uptime
Today
Central Europe ISP Operational
90 days ago
99.8 % uptime
Today
Central Europe DC Operational
90 days ago
99.97 % uptime
Today
Southern America ISP Operational
90 days ago
98.53 % uptime
Today
Southern America DC Operational
90 days ago
99.92 % uptime
Today
Oceania ISP Operational
90 days ago
99.98 % uptime
Today
Oceania DC Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 9, 2026

Static Proxy connection issues in South America
Resolved - This incident is resolved. Static Proxy connectivity in South America has been fully restored. We apologise for the disruption.
Sep 9, 20:58 UTC
Investigating - We are investigating an issue affecting static Proxy connections in South America. Customers using datacenter proxies in Argentina, Brazil, Chile, Colombia, Peru and Venezuela may be unable to establish connections through the affected addresses.

Proxy addresses in other regions are not affected. Our engineering team is actively investigating, and we will share further updates as we learn more.
Sep 9, 15:48 UTC

Sep 8, 2026

Residential Proxies — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 11:20 UTC
Update - We have identified an issue with our upstream provider as the source of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia, as well as the Residential API. We will share further updates as we learn more.
Sep 3, 04:32 UTC
Identified - We have identified the cause of degraded performance for some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. We are working to restore full service.
Sep 3, 04:30 UTC
Investigating - We are investigating degraded performance affecting some customers using our Residential Proxies in the United States, Europe, Singapore, Japan and Australia. Requests may be slower than usual or fail intermittently. Our team is actively looking into it and we will share further updates as we learn more.
Sep 3, 03:51 UTC
Scheduled Maintenance for DCH proxies in Philipines, Hong Kong, South Korea
Completed - The scheduled maintenance has been completed.
Sep 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 07:00 UTC
Scheduled - There's upcoming scheduled maintenance for our DCH proxies.

Location: Philipines, Hong Kong, South Korea
From: 2026-09-08 07:00 UTC
To: 2026-09-08 09:00 UTC

During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.
Sep 3, 07:18 UTC
Western Europe ISP — partial outage
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 04:51 UTC
Update - Update: replacement IP addresses have been allocated for the affected ISP proxy IP addresses in Dublin, and the transfers are in progress. Customers whose proxies are being moved will see the new IP addresses in their dashboard. Proxy IP addresses that were working after 26 August are not affected and require no action. We will confirm here once all transfers are complete.
Aug 28, 08:23 UTC
Identified - We have identified a partial outage affecting a specific set of ISP proxy IP addresses in Dublin. The affected IP addresses stopped responding from approximately 14:00 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected.

Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed.

We will share further updates as the transfers progress.
Aug 26, 15:44 UTC
Investigating - We are investigating degraded performance affecting some ISP proxy customers in Ireland. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.
Aug 26, 14:35 UTC
Southern America ISP — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 04:51 UTC
Investigating - We are investigating degraded performance affecting some customers in Colombia. Our team is actively looking into it and we will share further updates as we learn more.
Aug 31, 06:39 UTC
Asia ISP — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 04:51 UTC
Investigating - We are investigating degraded performance affecting some customers in Singapore. Our team is actively looking into it and we will share further updates as we learn more.
Aug 30, 17:06 UTC
Asia ISP — partial outage
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 04:51 UTC
Update - Update: replacement IP addresses have been allocated for the affected ISP proxy IP addresses in Singapore and Tokyo, and the transfers are in progress. Customers whose proxies are being moved will see the new IP addresses in their dashboard. Proxy IP addresses that were working after 26 August are not affected and require no action. We will confirm here once all transfers are complete.
Aug 28, 08:23 UTC
Identified - We have identified a partial outage affecting a specific set of ISP proxy IP addresses in Singapore and Tokyo. The affected IP addresses stopped responding from approximately 14:20 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected.

Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed.

We will share further updates as the transfers progress.
Aug 26, 15:44 UTC
Investigating - We are investigating degraded performance affecting some ISP proxy customers in Singapore and Japan. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.
Aug 26, 14:50 UTC
North America ISP — partial outage
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 04:51 UTC
Update - Update: replacement IP addresses have been allocated for the affected ISP proxy IP addresses in New York City, and the transfers are in progress. Customers whose proxies are being moved will see the new IP addresses in their dashboard. Proxy IP addresses that were working after 26 August are not affected and require no action. We will confirm here once all transfers are complete.
Aug 28, 08:23 UTC
Identified - We have identified a partial outage affecting a specific set of ISP proxy IP addresses in New York City. The affected IP addresses stopped responding from approximately 14:25 UTC on 26 August 2026. Only those IP addresses are impacted; proxy IP addresses that were working after that time, and all other locations, are not affected.

Replacement IP addresses are being prepared exclusively for customers whose proxy IP addresses are affected, and those proxies will be transferred to the new IP addresses. If your proxy IP addresses are working, you are not affected and no action is needed.

We will share further updates as the transfers progress.
Aug 26, 15:44 UTC
Investigating - We are investigating degraded performance affecting some ISP proxy customers in the United States. Other countries in the region are not affected. Our team is actively looking into it and we will share further updates as we learn more.
Aug 26, 14:59 UTC
North America ISP — partial outage
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Sep 8, 04:51 UTC
Investigating - We are investigating a partial outage affecting a specific set of ISP proxy IP addresses in the United States. The affected IP addresses have been intermittently unreachable since approximately 13:44 UTC on 2 September 2026 and are currently unreachable. Other IP addresses, and all other locations in the region, are not affected. Our team is actively looking into it and we will share further updates as we learn more.
Sep 2, 14:43 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Scheduled maintenance — Eastern Europe, Southern Europe and Asia DC
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 19:01 UTC
Scheduled - Our infrastructure provider will carry out a power infrastructure upgrade on the night of 3 to 4 September (19:00 to 05:00 UTC). During this window some customers in Bulgaria, Greece, Turkey, Saudi Arabia, Israel, Jordan and Qatar may experience intermittent interruptions to datacenter proxies, including short periods of downtime. Service will be restored automatically as the work completes. We apologise for any inconvenience.
Aug 28, 06:57 UTC
Scheduled Maintenance for DCH proxies in Bulgaria, Turkey, Saudi Arabia, Israel, Jordan, Egypt, Qatar, Georgia
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 19:00 UTC
Scheduled - There's upcoming scheduled maintenance for our DCH proxies.

Location: Bulgaria, Turkey, Saudi Arabia, Israel, Jordan, Egypt, Qatar, Georgia
From: 2026-09-03 19:00 UTC
To: 2026-09-04 05:00 UTC

During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.
Aug 21, 12:46 UTC

Sep 3, 2026

Scheduled maintenance — Eastern Europe, Southern Europe and Asia DC
Completed - The scheduled maintenance has been completed.
Sep 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 19:00 UTC
Scheduled - Our infrastructure provider will carry out a power infrastructure upgrade on the night of 2 to 3 September (19:00 to 05:00 UTC). During this window some customers in Bulgaria, Greece, Turkey, Saudi Arabia, Israel, Jordan and Qatar may experience intermittent interruptions to datacenter proxies, including short periods of downtime. Service will be restored automatically as the work completes. We apologise for any inconvenience.
Aug 28, 06:57 UTC
Scheduled Maintenance for part of ISP proxies in United Kingdom
Completed - The scheduled maintenance has been completed.
Sep 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 01:00 UTC
Scheduled - There's upcoming scheduled maintenance for part of our ISP proxies.

Location: United Kingdom
From: 2026-09-03 01:00 UTC
To: 2026-09-03 03:00 UTC

During this period, proxies based in this location may be intermittently unavailable. We appreciate your understanding and apologize for any inconvenience this may cause.
Aug 27, 06:33 UTC

Sep 2, 2026

Scheduled maintenance — Eastern Europe, Southern Europe and Asia DC
Completed - The scheduled maintenance has been completed.
Sep 2, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 19:00 UTC
Scheduled - Our infrastructure provider will carry out a power infrastructure upgrade on the night of 1 to 2 September (19:00 to 05:00 UTC). During this window some customers in Bulgaria, Greece, Turkey, Saudi Arabia, Israel, Jordan and Qatar may experience intermittent interruptions to datacenter proxies, including short periods of downtime. Service will be restored automatically as the work completes. We apologise for any inconvenience.
Aug 28, 06:57 UTC

Sep 1, 2026

Aug 31, 2026

Aug 30, 2026

Aug 29, 2026

No incidents reported.

Aug 28, 2026

North America ISP — partial outage
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Aug 28, 15:07 UTC
Investigating - We are investigating a partial outage affecting some customers in the United States. Our team is actively looking into it and we will share further updates as we learn more.
Aug 28, 14:29 UTC
North America DC — partial outage
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Aug 28, 14:38 UTC
Investigating - We are investigating a partial outage affecting some customers in the United States. Our team is actively looking into it and we will share further updates as we learn more.
Aug 28, 14:29 UTC
Asia DC — partial outage
Resolved - Between 05:31 and 06:39 UTC on 28 August, some customers in Turkey, Saudi Arabia, Israel, Jordan and Qatar experienced a partial outage affecting datacenter proxies. Service has been fully restored. We apologise for the disruption.
Aug 28, 06:44 UTC
Southern Europe DC — partial outage
Resolved - Between 05:31 and 06:39 UTC on 28 August, some customers in Greece experienced a partial outage affecting datacenter proxies. Service has been fully restored. We apologise for the disruption.
Aug 28, 06:44 UTC
Eastern Europe DC — partial outage
Resolved - Between 05:31 and 06:39 UTC on 28 August, some customers in Bulgaria experienced a partial outage affecting datacenter proxies. Service has been fully restored. We apologise for the disruption.
Aug 28, 06:44 UTC

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Asia DC — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Aug 26, 14:19 UTC
Investigating - We are investigating degraded performance affecting some customers in Japan. Our team is actively looking into it and we will share further updates as we learn more.
Aug 24, 09:54 UTC
Central Europe DC — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Aug 26, 14:19 UTC
Investigating - We are investigating degraded performance affecting some customers in Germany. Our team is actively looking into it and we will share further updates as we learn more.
Aug 24, 09:59 UTC
North America ISP — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Aug 26, 10:19 UTC
Investigating - We are investigating an issue affecting some ISP customers in the United States. Our team is actively working on it and we will share further updates as we learn more.
Aug 26, 10:11 UTC
Southern America ISP — degraded performance
Resolved - This incident is resolved. Service has been fully restored. We apologise for the disruption.
Aug 26, 10:19 UTC
Investigating - We are investigating an issue affecting some ISP customers in Brazil. Our team is actively working on it and we will share further updates as we learn more.
Aug 26, 10:11 UTC
Incident History Powered by Atlassian Statuspage