This incident is resolved. Service has been fully restored. We apologise for the disruption.
Posted Aug 24, 2026 - 10:22 UTC
Monitoring
Service for customers in the United States has been restored. We are monitoring to confirm that it remains stable.
Posted Aug 24, 2026 - 10:14 UTC
Identified
We have identified the cause of this outage and recovery work is in progress. Some customers in the United States may continue to experience disruption. We do not yet have an estimated time for full restoration and will share further updates as we learn more.
Posted Aug 24, 2026 - 09:08 UTC
Investigating
Service has become unavailable again for some customers in the United States. We are continuing to investigate and will share further updates as we learn more.
Posted Aug 23, 2026 - 22:04 UTC
Monitoring
Service for customers in the United States has been restored. We are monitoring to confirm that it remains stable before closing this incident.
Posted Aug 23, 2026 - 21:39 UTC
Investigating
We are investigating a partial outage affecting some customers in the United States. Our team is actively looking into it and we will share further updates as we learn more.