Residential Proxies US, EU and Residential API have resumed normal operations. This incident is now resolved.
Posted Nov 03, 2026 - 22:56 UTC
Update
EU and USA regions are expected to recover within 1 hour. We will share further updates as we learn more.
Posted Nov 03, 2026 - 21:49 UTC
Update
EU and Asia regions are expected to recover within 1 hour. We will share further updates as we learn more.
Posted Nov 03, 2026 - 21:48 UTC
Update
Residential Proxies SG, JP and AU have resumed normal operations. We are continuing to monitor the remaining affected components and will share further updates as we learn more.
Posted Nov 03, 2026 - 21:44 UTC
Monitoring
A fix has been applied and we are monitoring the results. We will share further updates as we learn more.
Posted Nov 03, 2026 - 21:13 UTC
Investigating
We are investigating a partial outage affecting Residential Proxies and the Residential API. Some customers may see failed or degraded connections. We will share further updates as we learn more.
Posted Nov 03, 2026 - 20:12 UTC
This incident affected: Residential API, Residential Proxies US, and Residential Proxies EU.